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Franchise Litigation Lawyers

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Franchise Litigation Lawyers

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Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

Heydary Hamilton PC
Franchise Litigation Lawyers

 

  Andersson v. Second Cup Ltd.

Between
Arne Andersson, Plaintiff, and
The Second Cup Ltd., Defendant

46 B.L.R. 21; [1989] A.J. No. 1195
No. 8701-16101

Alberta Court of Queen's Bench
Judicial District of Calgary
Dixon J.

December 20, 1989

STATUTES, REGULATIONS AND RULES CITED:

   Franchise Act, R.S.A. 1971, c. 38.

   

 

G.D.S. Ball, for the Plaintiff.
G.K. Randall, for the Defendant.

 

   REASONS FOR JUDGMENT

    DIXON J.:— This three-day trial concerns recontracting under renewal rights given in a Franchise Agreement where the business operations of the Franchisor and the Franchisee have been very successful and where the store location is in a major urban shopping mall and the mall is undergoing an upscale expansion programme.

   Under Franchise Agreement dated November 10th, 1980, the Defendant, The Second Cup Ltd. ("Second Cup") granted franchise rights to the Plaintiff for the sale of coffee, coffee beans, tea, spices and certain other food products out of a 330 square foot premises leased by the Defendant from Centre 114 Company in the food fair area of the South Centre Mall in South Calgary.

   On July 9th, 1980 a Second Cup Prospectus was filed as required by the Franchise Act R.S.A. 1971, c. 38. The cost of the franchise to the Plaintiff was a $12,500.00 fee and the sum of $57,000.00 was paid by the Plaintiff for the equipment, fixtures and tenant improvements supplied to the premises and/or incorporated therein by Second cup. The Second Cup lease term with Centre 114 Company was for seven years commencing April 1, 1980 with no right of renewal.

   Under the 1980 Prospectus and the Franchise Agreement the Franchisee is given the right to develop the store with an election to have it done by Second Cup. The Plaintiff made that election and entered into a Developed Store Agreement coincidental with the signing of the Franchise Agreement on November 10th, 1980. No formal sub-lease was entered into between Second Cup and the Plaintiff.

   Clause 2 of the Franchise Agreement described the grant of franchise, the renewal of franchise and manner of renewal and is the critical clause for the purpose of this litigation. The Defendant is referred to as the "Company" and Mr. Andersson as the "Franchisee" and the clause reads in its entirety:

      "2. GRANT AND RENEWAL OF FRANCHISE

      A. GRANT OF FRANCHISE

 

Subject to all the terms and conditions of this Agreement, the Company hereby grants to Franchisee, and Franchisee accepts, a non-exclusive franchise and right to use the service mark SECOND CUP (and the licensed marks associated therewith) and SECOND cup's distinctive system and methods of merchandising and operation in the operation by Franchisee of a SECOND cup store at South Centre Mall, 100 Anderson Road S.E. Calgary, Alberta (the "Store") for the lesser of the initial term of the lease or sub-lease for the premises of the Store. or fifteen (15) years commencing on the date of this Agreement (the "Franchise"). Termination  or expiration of this Agreement shall constitute a termination or expiration of the Franchise.

 

 

B. RENEWAL OF FRANCHISE

 

 

If upon expiration of the initial term of the Franchise, Franchisee has substantially complied with all provisions of this Agreement, and Franchisee is able to maintain possession of the premises of the Store, and refurbished such premises in compliance with then applicable standards for a SECOND Cup Store, Franchisee shall have the right to renew the Franchise for an additional term coextensive with the term of the renewal or extension of the lease.  The phrase "term of the Franchise" used herein shall mean the initial term and the renewal term if the Franchise is renewed.

 

 

C. MANNER OF RENEWAL

 

 

Renewal of the Franchise shall be effected by the execution by the Companv and Franchisee of the Company's then current form of Standard Franchise Agreement and all other agreements and legal instruments and documents then customarily used bv the Company in the ctsrant of franchises for the ownership and operation of a SECOND CUP Store, which mav provide for a higher royalty and service fee and advertising contributions and requirements than are provided for hereunder. The Company and Franchisee each agree to give the other not less than one hundred twenty (120) days prior written notice of an election not to renew the Franchise. Such notice by the Company shall state the reasons for the Company's refusal to renew. Failure or refusal bv Franchisee to execute such agreements, instruments and documents within sixtv (60) days after delivery thereof to Franchisee shall be deemed an election bv Franchisee not to renew the Franchise." (Emphasis added)

 

   Everything went very well tor both Second Cup and the Plaintiff over the period 1980 to 1986. Second Cup had expanded its operations throughout most of the provinces in Canada to include in excess of 130 stores and the Plaintiff's sales and profits had increased significantly each year. It is clear that the Plaintiff was considered as a valued Franchisee by Second Cup and that the Plaintiff was pleased with his operations in south Centre.

   It is not clear when Trilea Centres Inc., the successor to Centre 114 Company, decided to embark upon a major expansion to the South Centre Mall including relocation of the food fair tenants, but on March 19th, 1987, Trilea Centres Inc. wrote to Second Cup, in care of the Plaintiff's store outlet, reminding Second Cup of the expiration of the head lease as of March 31st, 1987. The Plaintiff and his wife were instrumental in gaining a one month extension to the lease term and, effective as of May 1st, 1987, arranged for the occupation of temporary premises across from the food fair area and at a rental of $1,000 per month gross. This space had no water or sewage services and the Plaintiff made do on a "bucket brigade" basis.

   On April 14th, 1987, Mr. Hair, the Franchise Manager for Second Cup, wrote to Mr. Andersson as follows:

      "Dear Arne:

         As you are aware, on March 30th, 1987 your sub-lease at the South Centre expired. Upon termination of the sub-lease, the Franchise Agreement which you signed on November 10, 1980 also expired.

 

   In your conversation with us we expressed a desire to continue our relationship. However, since our negotiations with the landlord regarding the proposed new location have not yet been concluded, we are unable to determine the new purchase price of the store at this time. This information will be provided to you as soon as possible.

 

 

   Since we are on a day to day agreement with the landlord, should we be unable to negotiate a new agreement, the landlord may require us to vacate the premises with notice. Should this occur, you will have to comply with this possibility on the same terms and conditions.

 

 

   For your comfort, please be advised that until you have been presented with a new Franchise Agreement and purchase price, we will be willing to continue with a franchise agreement on a day to day basis in conjunction with the "Lease Extension Agreement" for our "Temporary Premises" which we expect to finalize in the next week or so. We anticipate this situation will continue until early 1988. Please be advised that you will be responsible for any and all costs incurred in relocating to temporary premises.

 

 

   If you are in agreement with the above, please sign and return one copy to us as soon as possible.

 

 

   If you have any questions, please feel free to contact me.

 

      Yours: truly,

 

Geoffrey Hair
FRANCHISE MANAGER"

 

   The Plaintiff did not sign this letter, taking the general position that the Company was not keeping him informed as to what was going on.

   It is somewhat difficult for me to determine what was going on. It was the evidence of the Plaintiff that Second Cup's head office personnel in Toronto were not aware, for some six weeks, that he had secured alternate premises outside the old food fair area. We do know that a letter arrived, dated June 18th, 1987, demanding royalties and sign lease cheques for the accounting periods ending May 9th, 1987 and June 6th, 1987. The Plaintiff testified as to contacting the Company Office, including the President, for the delivery of the plans for the new store, a list of equipment, the name of a Calgary contractor etc. and that none of this information was forthcoming. He testified that he was told by the President that the new store would be significantly expanded in terms of space, that it would be built in accordance with the new styling design adopted for at least two new stores in Ontario and that the plans would not be released to third parties. When questioned as to why royalty and sign payments were not being made over the May to August period, the Plaintiff stated that he had withheld same so as to force some communication from Second Cup, as he was frustrated in achieving it.

   By letter of July 22nd, 1987, Messrs. Goodman & Carr, solicitors for second Cup, wrote to the Plaintiff's solicitors in Calgary advising that Second Cup was in the process of negotiating for new premises in the South Centre Mall, that a November 1st, 1987, opening date was proposed and that the maximum renovation and installation costs to the Plaintiff would be $175,000.00. In addition, information was provided as to the contemplated size of the new premises at 757 square feet, as to the new lease term of eight years and no option to renew. Advice was also given as to the minimum rent for the new lease and the percentage rent was specified at 8%. It also appears that the Plaintiff had earlier sold a Second Cup franchise business in Bow Valley Square in Calgary with some accounting left to be resolved and by this letter a balance owing to the Plaintiff was stated and confirmation of this amount was sought.

   By letter of August 12th, 1987, Goodman & Carr wrote to the solicitors for the Plaintiff enclosing seven documents for execution by Mr. Andersson and with the opening recital:

 

"In accordance with the grant to Mr. Andersson of franchise for the operation of a Second Cup outlet at newly constructed premises in the Southcentre Mall, I enclose the following documents together with instructions as to their completion:"

 

   The documents were:

1.

 

a current Alberta Prospectus;

 

2.

 

a new Franchise Agreement;

 

3.

 

a Sublease Agreement;

 

4.

 

a Sign Lease Agreement;

 

5.

 

a Registered User Agreement:

 

6.

 

a Customer Account Application; and

 

7.

 

a Pre-Authorized Payment Plan.

 

 

 

This letter went on to provide:

 

 

 

"The above-described documents must be returned to The Second Cup Ltd, fully executed by Mr. Andersson within sixty (60) days from the date hereof, together with  the post-dated cheques described in Schedule "I" to the Franchise Agreement. If we are not in receipt of all such documents within such sixty (60) day period Mr. Andersson will be deemed  not to have accepted the enclosed documents and to have released his rights in respect of the Franchise Agreement at this location. Please note that the amounts listed in Schedule "I" to the Franchise Agreement are the maximum estimates provided to The Second Cup Ltd. by their contractor. If the actual cost of construction is lower than that set out in Schedule "I", Mr. Andersson will be reimbursed by The  Second cup Ltd. for any overpayment. However, the fact that the amounts listed in Schedule "I" may eventually be lowered, shall not negate the running of the said sixty (60) day period nor preclude you from satisfying yourself as to the terms and conditions of the enclosed documents. The construction cost to Mr. Andersson will be equal to the actual cost thereof to The Second Cup Ltd. plus fifteen percent (15%) of that cost as an administration fee to reimburse The Second Cup Ltd. for its costs in connection with the supervision of the construction of the Leased Premises and the preparation of design plans and specifications."

 

   The Schedule "II" figure was $166,750.00 with the following break-out:

 

Equipment and Fixtures.

$ 75,500.00

 

 

Leaseholds

$ 69,500.00

 

 

Administration Fee

$ 21,750.00

 

 

 

----------------

 

 

                  Total

$166,750.00

 

A deposit was expressed to be  payable on October 1, 1987 and the balance on November 1, 1987. The administration fee is 15% of the aggregate of the equipment, fixture and leasehold costs. The payment of a 15% administration fee is not contemplated under the 1987  prospectus (Exh. 9) except perhaps under the wording in Clause IV.C:

 

"The Franchise Agreement provides that if the store is not an operational The Second Cup store, the Franchisor will fully develop the store for the Franchisee and that the Franchisor may realize a profit therefrom."

 

   The 1987 Franchise Agreement as forwarded to the Plaintiff's solicitors, contains the following language in Clause 3C:

 

"The Franchisee acknowledges that the Franchisor may earn a profit in connection with the development of the store ..."

 

   No administration fee was directly or indirectly referred to in the 1980 documents, nor was any such fee charged.

   It would appear that other correspondence passed between the solicitors to the parties concerning the use of existing equipment, submission of the contract for tender, payment of the 15% administration fee, official opening date Schedule "I", costs etc.

   On August 30th, 1987, Mr.  Andersson wrote to the President of the Company alerting the latter as to the necessity for immediate fixturing, requesting a detailed listing of equipment, prices, names and addresses of contractors in Calgary, and detailed plans.

   On September 18th, 1987, the Plaintiff and his wife met with Sarah Strachan, Second Cup's Vice-President of Development. Ms. Strachan prepared a memorandum of their discussions which is dated September 21st, 1987, 2nd which was received as Exh. 31. In this document Ms. Strachan outlined Mr. Andersson's enquiries concerning cost, use of a Calgary based contractor and other related matters and indicated that Mr. and Mrs. Andersson understood the necessity of having the best quality store provided for the best price and within the shortest time frame possible.  Understandably, Mr. Andersson was concerned about the $166,750.00 figure in the documents forwarded to him in the letter of August 12th and Ms. Strachan indicated to Mr. Andersson that she felt that the costs of the store, plus 15%, would range somewhere between $150,000 and $161,000 but related that she was careful to qualify her personal comment by stating that the cost of each store varied somewhat depending on the landlord requirement and the servicing requirements. The memo also indicates that the absence of a renewal right in the franchise agreement was discussed and appeared to have been accepted by the Plaintiff.

   Ms. Strachan reported on her understanding at the end of the meeting as follows:

 

"It is my feeling from this meeting that Arne and Melody want to operate The Second Cup in South Centre and believe they could double their volume in the relocated premises. I also believe that they will accept the terms and conditions of our offer and proceed with the store. An indication of this was their interest in ensuring that there was proper inventory in place and their continual reference to things that they would do when they were operating the store."

 

 

 

The memorandum concludes with the final paragraph:

 

 

 

"I also indicated to Arne that when I got additional information on the turnover date of the premises and the cost of the premises that I would be prepared to pass this information along to him given that information to date is our best estimate."

 

   On or about September 27th, 1987 Mr. Andersson noted that tradesmen were working on the new Second Cup premises within the South Centre Mall and having received no plans, no cost figures and no opportunity to test any prices with Calgary contractors, Mr. Andersson attended on his solicitors.  This attendance resulted in the issuance of a Statement of Claim on October 5th, 1987 whereby breach of contract was alleged and damages were sought in the amount of $1,006,702.00 for loss of future income, in the amount of $300,000.00 for unilateral confiscation of franchise resulting in a loss goodwill, special damages, specific performance an injunction enjoining resale and costs.The Statement of Claim was issued some six days prior to the expiration of the sixty (60) day period called for by the initial franchise agreement and by the Goodman & Carr letter of August 12th, 1987.

   It is to be noted here that the 1987 Prospectus gives a Franchisee no right to receive plans, no right to construct a store through a Franchisee's own contractor, no right of renewal and indirectly contemplates an administration fee on construction and equipment costs. The Franchise Agreement forwarded with the Goodman & Carr letter of August 12th, 1987, is similarly constructed so that there are these significant differences between the documentation filed and used in 1980 and the documentation filed and proposed to be used in 1987.

   Plaintiff's counsel, Mr. G.D. Ball, contends that the rights and constraints as provided in the 1980 Prospectus govern the 1987 renewal of the franchise, that the Plaintiff was instrumental in maintaining the Second Cup presence in the South Centre Mall through obtaining temporary space, that the Plaintiff alerted the Defendant as to the possible loss of new space procurement through inattention, that the Plaintiff was entitled to plans, cost figures and to submit such figures to Calgary contractors and that such documentation and information was intentionally and wrongfully denied to him.  It is contended that the Plaintiff was stonewalled and/or misled, that the Defendant was in breach of its contract with the Plaintiff and that damages based on the financial exhibits filed are to be awarded.

   The Defendant's counsel, Ms. G.K. Randall, asserts that Clause 2C of the original Franchise Agreement makes it clear that on any renewal, the Franchisee must execute "the Company's then current form of Standard Franchise Agreement and all other agreements and legal instruments and documents then customarily used by the Company" and that the Plaintiff failed to execute same within the time prescribed in Clause 2C, and as restated in the Goodman & Carr letter of August 12th, 1987. It is contended by the Defendant that the true situation is plainly and simply that because of the Plaintiff's refusal and/or failure to execute the tendered agreements, Second Cup could not and did not. contract with the Plaintiff. It is also contended that as the Plaintiff had gone "legal" on October 5th, 1987, he was deemed to have made an election not to renew the franchise and the Defendant felt fully at liberty in negotiating with a third party and in concluding a franchise agreement with a third party on or about December 1st, 1987. It is of interest that the cost to the third party was $180,000.

   The issue, accordingly, is whether or not the Defendant is to be found in breach of contract. The Plaintiff fails in its claim for damages against the Defendant.  Clause 2C of the Franchise Agreement governs, and the Plaintiff elected not to execute the 1987 franchise agreement and other documents within 60 days of delivery as prescribed in Clause 2C and in the Goodman & Carr letter of August 12th, 1987. I reject the argument of Plaintiff's counsel that the 1980 prospectus governs the 1987 renewal. I also find that rights as contained in the Franchise Agreement such as renewal rights, obligations to provide plans, etc, must be said to have been eliminated as not being embodied in the "then current form of standard franchise agreement and all other agreements and legal instruments and documents then customarily used by the Company in the grant of franchises for the ownership and operation of a Second Cup store." The requirement for a 15% administration fee could have been better expressed in the 1987 prospectus and franchise agreement, but I interpret such fee as one of the "requirements that are provided for herein" as such language is found in Clause 2C.

   I have considerable sympathy for the Plaintiff and can understand his frustration in not receiving the information requested by him, but it must be said that he misread his contractual rights and chose a course of action that left him in the position of electing not to renew the Franchise. Ms. Strachan did not rush any information on the cost of the premises to the Plaintiff, but there were still 6 days to go on the 60 day period when the Plaintiff's Statement of Claim was filed. In the end result, no contract for the new store was concluded between the Plaintiff and the Defendant.

   The Plaintiff's claim is dismissed and costs may be spoken to. This Judgment has been delayed and I wish to have it issued before the Christmas break. Counsel for the Plaintiff can contact me in the New Year and, if requested to do so, I will issue Supplemental Reasons for Judgment assessing damages had the Plaintiff been successful in this action.

DIXON J.